Orders will ship with 1-3 business days. If for some reason your order is out of stock we will be in touch. Back-orders can take 4 weeks or more to ship. If you have questions about your order please get in touch at



We want nothing more than you to be happy with your order. If you are not satisfied with your purchase, we gladly accept your return within 7 days of your order's arrival. Returned merchandise must include original packaging, and will not be refunded if previously used or worn. Defective merchandise will be replaced if it's damaged in transit. Any sale items or items purchased using a promotional code are final sale and cannot be returned or exchanged.

Refunds will be made in the form of the original payment. Shipping charges cannot be refunded. Please allow 5-7 business days for the refund to post to your account. Returns will be shipped at the cost of the customer.

Please send us a message about starting a return:

All of our pieces are hand-crafted and require careful handling. Please store your SISOO piece away from other metal jewelry and accessories in a box or pouch of its own. Wipe clean after each wear. Do not swim or shower while wearing SISOO. Caring for your SISOO jewelry will allow it to sparkle brightly for years to come.